Writing & Speaking

Video: Communicating with Utility Customers During COVID-19

Originally posted on Uplight’s COVID-19 Blog

Julia_Video_Screenshot.png

Uplight’s UX Design Lead, Julia Renn, shares some important principles to consider when communicating with customers during the COVID-19 crisis. Watch the video below, or read the full blog post here.

About the Author

Julia Renn is the Product Design (UX) Lead for Uplight’s Orchestrate product line, working to empower program participants with the resources they need to make savvy, deliberate choices about their energy usage. A refugee from the world of digital advertising, Julia combines over a decade of consumer marketing expertise with a passion for user experience to craft intuitive products that drive impact.